When I first met Heather, I let her know that my husband and I were not quite ready to purchase a home, but we hoped to in the not so distant future. She stayed in contact through email with a very light touch, casual and polite without being overwhelming.
When I reached out to Heather to let her know we were ready to start exploring our new home options, she was extremely helpful. All of her communication was prompt, professional and thorough. From our interest in one particular community to doing our due diligence in the neighboring communities, Heather was patient and provided information that I didn’t even know I needed.
Once we decided on our new home, Heather helped us negotiate a fair contract and sales price. Throughout the building process, Heather would check in with us to make sure everything was good and follow up with the builder’s agent as needed. It was also fun (and beyond the call of duty) that she joined us in picking out some of our custom selections.
As someone who works hard to try to ensure that I am exceeding expectations in my professional capacity, I completely appreciate when I see those traits in someone else. (And I know that means that sometimes I can be a *bit* demanding).
Heather exceeded my expectations at every turn and although this is our forever home, she will be my first referral and call for any of my or my friends real estate needs.